Customer Service Representatives
Role Overview
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
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Salary by State (top paying)
| State | Median salary |
|---|---|
| District of Columbia | $49,210 |
| Washington | $49,150 |
| Massachusetts | $48,060 |
| New York | $47,840 |
| California | $47,790 |
| Minnesota | $47,470 |
| Connecticut | $47,260 |
| New Hampshire | $46,960 |
| New Jersey | $46,740 |
| Rhode Island | $46,490 |
| Delaware | $46,300 |
| Oregon | $46,280 |
| Vermont | $46,190 |
| Colorado | $46,020 |
| Wisconsin | $45,980 |
Frequently Asked Questions
What is the job outlook for this career?
Projected growth and annual openings are from BLS Employment Projections. Use the sidebar for median salary and growth rate.
How does salary vary by state?
See the Salary by State table above for state-level median wages from OEWS data.
Median Annual Salary
$42,830
Projected Growth (10yr)
+-5.5%
Avg. annual openings
341.7k
Market Insight
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